While I was reading this and this article about website design and usability, I found two valuable lessons for publishers:
The web is more about applications than publications
In print, a design flaw is unlikely to cause a reader to abandon a newspaper or magazine entirely — they are a largely captive audience. But it will cause them to abandon a website.
It reminds me of the number one and two news sites we have in Holland, nu.nl and telegraaf.nl. You guess which one does better.
